It’s been a busy week for the Roomie team, and today we rolled out some updates to Roomie usage limits & new paid tiers. Our CEO Nick wanted to share a little more context for the update, and where things stand after Roomie’s first few days. I’ve included his message here below:
Hey Everyone,
we’re really glad you’re enjoying Roomie. The usage has been truly wild. People have been averaging almost 50 minutes a day chatting with Roomie. That’s way more than we expected - which is exciting! But… it’s also expensive. Running Roomie takes a lot of computing power.
Right now, RR+ pricing mostly covers the cost for most users. But some of you are really putting in the time, using Roomie 5-10x more than the average player. That’s awesome… but the compute costs for that level of engagement are way more than the $5.60 we get from RR+ ($7.99 after platform fees).
So we’re introducing a few higher-priced Roomie tiers to help cover the cost. If you want to talk to him for 4–5 hours, day after day, no problem. We’ll make that possible. We just need to make sure the compute cost of those conversations is covered.
At this point, we’re mostly focused on learning and growing engagement, so these new tiers are introduced at breakeven. You’re paying roughly what we’re paying to run it. Over time, as inference gets cheaper, we’re optimistic we can both lower prices and find some margin for ourselves. But right now, this is just about making sure we don’t lose money on every person that chats with Roomie.
Thanks for chatting with Roomie. Thanks for understanding. Roomie is about to get some fun new upgrades over the coming weeks, so please check them out and let us know what you think.
