The note and "an error ocurred" logging errors

Bug Reports
1

What device/platform are you having the problem on?

Android

Were you alone or with other players?

Alone

How often does the issue occur?

a lot of times

Room Name

its in the main menu, not in rooms

Subroom Name

main menu not in rooms

Description

everytime i try to log in my account, i see the note error and the “an error ocurred”

Attachments (Optional, please use alternative means like Google Drive for Videos)

Screenshot_20241110-124747.png
Screenshot_20241110-124747.png1612×720 150 KB

2

i really need help, this won’t let me play #helpme

3

You can find common error codes here:

Error Code “Note”, “Notebook” or “Pencil”

This error likely indicates some server trouble on our end. Check our subreddit and our Discord for any announcements. If our servers are up and you’re still receiving this error, submit a support ticket so we can have a look.

If this is still happening for you, you can contact RecRoom about it and they may be able to help you!

https://recroom.zendesk.com/hc/en-us/requests/new

Hope this helps!

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