My contest room has become unable to join

Bug Reports Rooms 2
1

What device/platform are you having the problem on?

meta Quest 3

Were you alone or with other players?

With other Players

How often does the issue occur?

Every single time

Room Name

HydroPlanes

Subroom Name

Home

Reproduction Steps

  1. Join the room 2. Lag spike 3. Rec Room closes

Description

Our currently private contest room is unable to join. When you do, the game lag spikes then closes. This happens on screen and vr.

2

Thanks for the report! we’re looking into these reports of issues arising since the last update. I assume this issue started for you after the most recent update late Monday night (PT)?

If you have anyone on your team with a PC it would be great to have them join, crash, then grab the log file from their PC so that we can take a look: https://recroom.zendesk.com/hc/en-us/articles/4424654919831-Retrieving-Player-Log-Files

you can send in the log file here https://recroom.zendesk.com/hc/en-us/requests/new or if you only crash to your dorm you can send it in via Settings > Misc > scroll down > Bug Report. Let us know once you’ve sent in a log file using one of these methods then we can take a better look at what might be causing the issue!

3

It has been a problem since monday morning. I have sent a log file to a rec room staff that I have been in touch with today. Thanks for y’alls help!